I’ve received a number of emails over the past month or so from a starbucks.chtah.com sender, and had been pretty much treating them as spam. Google searches for chtah and Starbucks didn’t show an obvious relationship between the companies – indeed, a fair number of results were people questioning whether or not these were legitimate mailings from Starbucks or not.
After receiving another one yesterday, I decided it was time to contact Starbucks directly.
Thank you for your interest in Starbucks Gold, a new membership program for people who really love their Starbucks. We sent early invitations to a handful of Starbucks Card Rewards members like you who use their Starbucks Card regularly to pay at Starbucks and visit us more than anyone else. You are among our most consistent users of the Starbucks Card and this is our way of recognizing you for visiting so often.
This is indeed a legitimate program offered by Starbucks. We appreciate your business, and would love for you to be a member of Starbucks Gold.
Turns out chtah.com *is* a marketer for Starbucks. Of course, it would appear the bright folks over at chtah need a lesson in deliverability. Having Starbucks IT create a DNS record to point at the IP(s) used to outbound this stuff would be a great start. A matching SPF record would be even better.
Perhaps the monkeys at Chtah aren’t familiar with phishing and the like, but to anyone who takes even a second, something like starbucks.chtah.com is going to be damned suspicious. I wonder how much their response rate will go up if they use chtah.starbucks.com
starbucks.chtah.com. 320 IN A 188.8.131.52
starbucks.chtah.com. 320 IN A 184.108.40.206
starbucks.chtah.com. 320 IN A 220.127.116.11
It’d be the work of a minute for Starbucks to create chtah.starbucks.com A records that point at those three IP’s. Yargh.
At any rate, for anyone out there trying to figure out if it’s safe to open these particular emails, Starbucks has definitely indicated they are the marketer in use for this particular campaign.
I didn’t attend the funeral, but I sent a nice letter saying that I approved of it. – Mark Twain
· Corner gas stations are not short cuts.